Privacy Policy

This privacy policy (“Privacy Policy”) governs this website, (the “Site”).  We understand the importance of online privacy to our visitors to the Site.  Accordingly, we have established this Privacy Policy to let you know what information we may collect from you on the Site and how we may use and share that information.  Please review the terms of our Privacy Policy.  By using the Site, you agree to and accept the terms of our Privacy Policy.  This Privacy Policy applies only to information that we collect on the Site and does not apply to information which we may collect by other means.

Information We May Collect

As a general matter, we do not automatically collect “Personal Information,” meaning any information that may be used to identify an individual, including, but not limited to, a first and last name, a physical address, a phone number or an email address.  In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself.  In order for you to access certain information, services or features on the Site, we may ask you to provide, and we will collect, Personal Information if, for example, you choose to sign up for our email alerts or send questions, requests or comments to us via email.

We may also collect certain limited information about your interests and preferences (“preferences information”), such as in which areas of the law or dispute resolution services you are interested.  If we ever use any preferences information together with any Personal Information, then such preferences information will be treated as Personal Information under this Privacy Policy.

How We May Use Your Information

If you provide us with Personal Information, we will retain and use that information for certain limited purposes. These purposes may include, for example, fulfilling or responding to any requests for services or information that you make, such as contacting you to answer your questions, sending any postal mail that you may request, or sending email alerts to you if you sign up to receive them.  We may also use Personal Information to ensure compliance with our policies and applicable law.

In addition, we may send you periodic communications by email or regular mail that we believe will be of interest to you, such as our email alerts or news or other information related to the Site or to Turitz Dispute Resolution.  If you wish to opt out of receiving our email alerts or other emails from us at any time, simply follow the instructions for doing so included in the emails. We reserve the right to send you certain communications relating to the Site, such as service announcements or similar administrative or transactional messages, without offering you the opportunity to opt out of receiving them.

With Whom We May Share Your Information

We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our mailing lists, sending postal mail (if necessary) and providing marketing assistance and data analysis.  We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. Turitz Dispute Resolution will take reasonable steps to help ensure that these third-party service providers are obligated to protect Personal Information on its behalf.

We reserve the right to disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities.  We also reserve the right to disclose Personal Information when we believe that the law requires it.

Non-Personal and Aggregate Information

We may automatically or from time to time collect certain general, non-personal and/or statistical information (such as the identity of your web browser, the type of operating system you use, your IP address, or a the domain name of your internet service provider) about the use of the Site, including how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they click on. We collect this information through the use of “cookies” and other tracking technologies, which are discussed in greater detail below, in order to determine which areas of the Site are most popular and to enhance the Site for visitors.  We use such information for internal purposes only, for example to analyze site use, improve its performance, and improve content on the Site.  We also may aggregate this information in order to describe the use of the Site to any existing or potential business partners or other third parties, or in response to a government request.  We may also aggregate preferences information that we collect from visitors for the same purposes.  However, such aggregated data will in no way personally identify you or any other visitors to the Site.

Cookies and Other Tracking Technologies

Some of our Web pages utilize “cookies” and other tracking technologies.  A cookie is a small text file that a Web site transfers to a hard drive for record-keeping purposes. For example, we may use cookies to collect information about website activity.  Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed.

It is not our practice to link the information we record using cookies or other tracking technologies to any Personal Information you submit while on the Site.  However, we reserve the right to use cookies, IP addresses and other tracking technologies to identify a visitor when we believe it is necessary to enforce compliance with the Site’s policies, to protect the Site, our visitors, clients or others, or when we believe that the law requires it.

Links to Other Sites

Please be aware that when you are on the Site, you may opt to click on links to other sites and/or could be directed to other sites that are beyond our control.  These other sites may send their own cookies to visitors, collect data or solicit Personal Information.  The privacy policies of these other sites may be significantly different from our Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your Personal Information collected there.


We intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. When you transmit Personal Information from your computer to our servers, your information is protected by both a “firewall” (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (Secure Socket Layer) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your Personal Information.

Children’s Privacy

The Site is not intended for use by children under 13. We do not knowingly collect Personal Information from anyone under 13 years of age. If you are under 13, please do not submit any Personal Information on the Site.

Changes to Our Privacy Policy

The terms of this Privacy Policy may change from time to time.  We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made to the effect that this Privacy Policy has been updated, and by changing the “Last Modified” date at the bottom of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

Governing Law

This Privacy Policy and the privacy practices of Turitz Dispute Resolution are subject exclusively to the laws or rules of the State of California within the United States of America. Turitz Dispute Resolution and Gilda R. Turitz make no representation that this Privacy Policy and such practices comply with the laws of any other jurisdiction.  Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using, you consent to the transfer and use of your information outside your country.

Contacting Us

If you have any comments or questions regarding our Terms of Use or Privacy Policy, please contact us at [email protected] or at our contact information below.


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